Davis-Monthan AFB, AZ

355TH MEDICAL GROUP

The 355th Medical Group is housed in the Medical Treatment Facility, a well-maintained 38-yearold building, and a new $10.2 million 42,000 square foot addition to help better focus on wellness and patient-centered. The new Ambulatory Health Care Facility addition opened July 3, 2002. The 396-member staff includes 50 physicians/ physician extenders and 10 dentists who offer a wide range of medical and dental specialties. The 355th Medical Group is one of the busiest in the command, averaging more than 12,290 outpatient visits, 23,600 laboratory procedures, and 40,636 prescriptions filled each month. The providers and technicians maintain the highest level of professional competency and currently participate in training affiliation agreements with several civilian institutions, to include St. Joseph’s Hospital, Tucson Medical Center and the Veterans Administration Medical Center. There are no emergency services at our facility, so members needing urgent care are directed to one of the many off-base facilities with these capabilities.

DENTAL CLINIC

The dental clinic has the capability to treat active-duty military members with most dental conditions except orthodontics. Active-duty military family members are encouraged to enroll in the United Concordia Dental Plan, since they are not eligible for scheduled appointments at the base dental clinic. Dental urgent care hours are from 7 a.m. and 1 p.m., Mondays through Fridays. Screening appointments for dental urgent care can be scheduled by calling 228-2651. For emergency treatment after normal duty hours, call 228-2651 as well.

THE APPOINTMENT SYSTEM

Central appointment personnel are available to answer the telephone from 7 a.m. to 4:30 p.m., Mondays through Fridays. If you are unable to keep your scheduled appointment, call the appointment desk at least 24 hours in advance to cancel so another patient may be scheduled. An appointment that is not canceled 24 hours before the scheduled time will be considered a “no-show” and an appropriate letter may be forwarded to the individual’s commander. Appointments are scheduled according to the member’s primary care manager: Aerospace Medicine Team, Blue Team, Silver Team, Copper Team or Internal Medicine. The contractor, TriWest, schedules all initial specialty appointments (referrals).

CENTRAL APPOINTMENTS

Active duty/TRICARE Prime - 228-2778, 7 a.m. to 4 p.m.
Non-Prime (space available only) - 228-2778, 2 to 4 p.m.
Cancellations (24 hours in advance) - 228-2778
Referral cancellations - 512-1420 (or the referral clinic to reschedule)

PHARMACY

Hours of operation Mondays through Fridays, closed weekends, and federal holidays.

Main - 7:30 a.m. to 5 p.m.
NCOIC - 228-2850
Satellite refill - 8 a.m. to 5 p.m.
Satellite - 228-3010
Satellite refill - 228-5007

PATIENT ADMINISTRATION

Patient administration is a new function at the 355th Medical Group that consists of three elements:

TRICARE, clinical and administrative. The flight consists of Medical Evaluation Board, patient advocacy, dependent relocation clearances, Secretarial Designee Program, CHCS registration (non-enrollee’s), eligibility verification, quarters notifications, con-leave notifications, admissions and dispositions, tumor registrar, clinical records, TRICARE functions and aero-medical evacuation. Patient Administration is located in Building 400. Our appointment desk is 228-2665.

HEALTH AND WELLNESS CENTER

The Health and Wellness Center offers awareness, education and intervention programs focusing on lifestyle and behavior change. The HAWC offers classes on nutrition (weight management, diabetes and cholesterol), tobacco cessation, stress awareness, parenting, women’s health, injury prevention and high blood pressure awareness.

For more information, call 228-2294.

VETERINARY SERVICES

D-M veterinary services provide healthcare only for animals belonging to active-duty, retired members, and dependents. Its services include HomeAgain microchips, health certificates for travel, routine vaccinations of dogs and cats, and examinations for diseases that are transmittable between animals and man or that present possible health hazards to the community. The clinic is open Monday through Friday,

7:30 a.m. to 4 p.m.. Hours are subject to change based on mission requirements. Vaccinations are done by appointment only. Everyone living on base must register their dogs or cats with veterinary services within 10 duty days of their arrival. For more information, call 228-3529.